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Speed is the issue – Parts are the solution.

Responsiveness and responsibility.

Our customers often use our machines in complex interlinked processes. Breakdowns and delays usually cost a lot of money. That is why it must be our constant concern to carry out spare parts orders or repairs as quickly as possible.
Our international sales and service network offers the greatest proximity to customers as well as optimal service quality. It is our goal to constantly simplify our own processes to benefit the customer.

Speed and quality.

The fast delivery availability of Kramer original parts is extremely important for the operational readiness of the machines. That is why we have developed a perfect logistics system to provide you, the customer, with the necessary parts through our dealers within the shortest possible time.

Our stock management and years of stocking spare parts, even for older machines, guarantee that 90% of all parts are available in stock and can be shipped within a short period of time.
Downtimes can be reduced to a minimum thanks to the superior quality of our original spare parts, the knowledge and expertise of our skilled customer service technicians and the high degree of parts availability.

The advantages for you at a glance:

  • Adaptation to the latest technology
  • Fitting accuracy and function
  • Quick and reliable delivery
  • High quality with low overall costs
  • High service speed due to the comprehensive service network (parcel delivery within 24 hours in continental Europe)
  • Guaranteed parts availability, even for older machines
  • Assured quality through technical expertise and the exclusive use of original spare parts
  • Warranty remains unchanged

We deliver parts with which you can maintain and repair your machine by yourself.

With Kramer maintenance and repair packages you readily have all the right spare parts at hand for any machine. This will instantly save you time and money.

  • Kramer maintenance packages
    Kramer maintenance packages include all necessary maintenance parts. Each package is put together individually by Kramer for the respective type of machine.

  • Kramer repair packages
    In the event that your mechanics repair Kramer machines by themselves, we have developed Kramer repair packages for you and your employees: You simply order the appropriate set and you will receive all of the parts that you need for a proper repair.

Time is a precious commodity.

If a spare part is needed, every minute usually counts. That is why our sales partners have access to an on-line portal through which the parts can be ordered. We guarantee fast and simple processing.