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Privacy Statement

Kramer respects your privacy

Kramer-Werke GmbH ("Kramer“) is committed to protecting your privacy when processing personal data as well as safeguarding all business data. This is an integral part of all our business processes. The protection of all personal data of visitors to this website is especially important to us.
We hope the following statement will help you understand how Kramer collects, uses and safeguards the personal information you provide to us on this site. Kramer guarantees that information provided by you will be dealt with confidentially according to the provisions laid down in current German data protection legislation.
Kramer reserves the right to change this privacy statement. In that case we will publish an updated privacy statement on this website. By using this website, you agree with the current conditions of this privacy statement.

General information and mandatory information

Data protection
The operators of this website take the protection of your personal data very seriously. We treat your personal data as confidential and in accordance with the statutory data protection regulations and this privacy statement.
If you use this website, various pieces of personal data will be collected. Personal information is any data with which you could be personally identified. This privacy statement explains what information we collect and what we use it for. It also explains how and for what purpose this happens.
Please note that data transmitted via the internet (e.g. via e-mail communication) may be subject to security breaches. Complete protection of your data from third-party access is not possible.

Notice concerning the party responsible for this website

The party responsible for processing data on this website is:
Kramer Werke
Wacker Neuson Str. 1
88630 Pfullendorf, Germany

Handling of personal data

Under the terms of the German Federal Data Protection Act (DSGVO-BDSG) personal data are defined as any personal or business details of an identified or identifiable natural person. This includes for instance name, address, date of birth, email address and telephone number. According to the DSGVO-BDSG, all of this data is subject to special protection, which we provide through technical and organisational measures.
We only collect personal data if it is legally permissible or you have given us your permission to do so. In order to access certain online services on our websites it may be necessary to enter personal or business data (email addresses, names, addresses etc.). These online services may include contacting us via email or contact form, email newsletter, online applications, blogs or communities. Your disclosure of your data is entirely voluntary and by entering them you agree that these data may be collected, used or processed in order to contact you, to process customer transactions, or for our legitimate business interests or any other purpose indicated by you. We do not collect, use or process these data for any other purpose. We do not provide third parties outside the Wacker Neuson Group, Munich to which Kramer-Werke GmbH belongs to, with any of these data. You may withdraw your permission for future use of your data at any time.

Use of cookies

Some of our web pages use cookies. Cookies do not harm your computer and do not contain any viruses. Cookies help make our website more user-friendly, efficient, and secure. Cookies are small text files that are stored on your computer and saved by your browser. Most of the cookies we use are so-called "session cookies." They are automatically deleted after your visit. Other cookies remain in your device's memory until you delete them. These cookies make it possible to recognize your browser when you next visit the site.
You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when closing your browser. Disabling cookies may limit the functionality of this website.
Cookies which are necessary to allow electronic communications or to provide certain functions you wish to use (such as the shopping cart) are stored pursuant to Art. 6 paragraph 1, letter f of GDPR. The website operator has a legitimate interest in the storage of cookies to ensure an optimized service provided free of technical errors. If other cookies (such as those used to analyse your surfing behaviour) are also stored, they will be treated separately in this privacy statement. You can opt out of using these third-party cookies by selecting the opt-out box in the Cookie Control banner. Otherwise, you confirm with "I accept the use of cookies as selected above" and thereby consent to data processing in accordance with the type and scope set out in this data protection declaration (Art. 6 para. 1 lit. a GDPR).

Server log files

The website provider automatically collects and stores information that your browser automatically transmits to us in "server log files". These are:

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request
  • IP address

These data will not be combined with data from other sources. The basis for data processing is Art. 6 (1) (f) GDPR, which allows the processing of data to fulfil a contract or for measures preliminary to a contract.

Contact form

Should you send us questions via the contact form, we will collect the data entered on the form, including the contact details you provide, to answer your question and any follow-up questions. In order to process and answer your inquiry, we pass it on internally to our sales companies (as affiliated companies) and the sales partner responsible for you, exclusively for this purpose. If you are based in a country outside the European Union, you may be assigned to a distributor in a third country. In this case, your data entered in the contact form will also be transferred there. We understand your voluntary establishment of contact equally as consent that you consent to the transfer to the third country which may concern you (Art. 49 para. 1 GDPR).

We will, therefore, process any data you enter onto the contact form only with your consent per Art. 6 (1)(a) GDPR. You may revoke your consent at any time. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed. We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Any mandatory statutory provisions, especially those regarding mandatory data retention periods, remain unaffected by this provision.

Use of Google Analytics

This website uses Google Analytics, a web analysis service of Google Inc. ("Google“). Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated by the cookie and relating to our websites is used to create reports about the use of the websites. Google will store this information in the USA. If IP anonymization is activated on the websites, Google will shorten your IP address within the Member States of the EU or States that are party to the European Economic Area (EEA) Agreement. The full IP address will only be transferred to a Google server in the USA and shortened there in exceptional circumstances. The provider of these websites authorizes Google to use this information to analyse your use of the websites, generate reports about web activities and supply other services in connection with website and internet use to the website provider. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, if you do this you may not be able to use the full functionality of the websites. In addition, you may block transmission of the information generated by the cookie concerning your use of the websites (including your IP address) to Google and processing of these data by Google by downloading and installing the plug-in you can access via the following link ( For more information go to or (general information about Google Analytics and privacy). Please note that Google Analytics has been enhanced on the websites with the code "gat._anonymizeIp();", which guarantees the anonymous collection of IP addresses (so-called IP masking).

Use of Facebook plug-ins ("Like" button)

Our Internet presence utilizes social plug-ins ("plug-ins") of the social network, which is operated by Facebook Ireland Limited, Hanover Reach, 5-7 Hanover Quay, Dublin 2, Ireland. You can recognize Facebook plug-ins by the Facebook logo or the "like" button ("Like") on our sites. For an overview of Facebook plug-ins go to: When you visit our sites, the plug-in connects your browser directly with Facebook's server. Thus Facebook receives the information that your IP address visited our site. You can link the contents of our sites to your Facebook profile by clicking the "Like" button when logged in to your Facebook account. That way, Facebook can associate your visit of our sites with your user account. Please note that we, the provider of these pages, do not receive any information regarding the content of the the data transmitted to or their use by Facebook. For further information visit Facebook's privacy policy statement at If you do not wish Facebook to associate your visit of our sites with your Facebook user account, please log out of your Facebook account.

Use of Google +1

Collection and dissemination of information You can publish information worldwide by use of the Google +1. You and other users may receive personalized information from Google and our partners via Google +1. Google stores the information about the content, which you provided to +1, as well as information about the site you visited when you clicked +1. Your +1, together with your profile name and photograph, can be displayed by Google services such as search results or your Google profile, or elsewhere on internet sites and advertisements. Google collects information about your +1 activity in order to improve Google services for you and other users. In order to use the Google +1 platform you need a public, worldwide visible profile, which needs to contain at least the chosen profile name. This name will be used by all Google services. In some case this name may replace another name, which you have used when sharing content on your Google account. Users who know you email address or other identifying information about you are able to see your Google profile identity.

Use of the collected information: In addition to the uses described above the information provided by you will be used in accordance with current Google privacy policy. Google may publish summarized statistics about the activities of +1 users, or pass these on to users and partners, such as publishers, advertisers and connected web sites.

Use of Twitter

Twitter service functions are incorporated on our sites. These functions are provided by Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA.. When you use Twitter and the "retweet" function the websites you visit will be connected to your Twitter account and made available to other users. Data are also transferred to Twitter in this process. Please note that we, the provider of these page, do not receive any information regarding the content of the the data transmitted or their use by Twitter. For further information go to the Twitter's privacy policy statement on You can adjust your privacy settings on your account settings on

Use of the "Addthis" bookmarking service

This web site contain "Addthis" plug-ins. They enable you to bookmark or share interesting website content. "Addthis" uses cookies. All data generated by this process (e.g. date and time of use or browser language) are transmitted to and processed by Add This LLC in the USA. For further information about data processing by Add This LLC and the privacy policy of Add This LLC go to In particular, this website contains information about the type of data processed and their intended purpose. We do not process these data. By clicking the "Addthis" button you consent to data processing by Add This LLC to the extent set out on You may refuse use of your data at any time by setting an "opt out" cookie. For further information please visit the above mentioned web site of Add This LLC.
(Source material for the five paragraphs above: Facebook privacy policy statement, Google Analytics Terms & Conditions, Google + privacy policy statement, Twitter privacy policy statement, AddThis privacy policy statement)

Newsletter data

If you would like to receive our newsletter, we require a valid email address as well as information that allows us to verify that you are the owner of the specified email address and that you agree to receive this newsletter. No additional data is collected or is only collected on a voluntary basis. We only use this data to send the requested information. We will, therefore, process any data you enter onto the contact form only with your consent per Art. 6 (1) (a) or, as an established customer, per Art. 6 (1) (f) in connection with Recital 47 GDPR. You can revoke consent to the storage of your data and email address as well as their use for sending the newsletter at any time, e.g. through the "unsubscribe" link in the newsletter. The data processed before we receive your request may still be legally processed.
The data provided when registering for the newsletter will be used to distribute the newsletter until you cancel your subscription when said data will be deleted. Data we have stored for other purposes (e.g. email addresses for the members area) remain unaffected.


Kramer uses technical and organizational security measures to protect the data provided from loss, accidental or deliberate manipulation, destruction or access through unauthorized persons. Our security measures are constantly updated and upgraded in line with technological developments. However, please note that no data transmission over the internet, especially the use of email, can be guaranteed to be absolutely secure. Therefore we recommend the use of conventional postal services for confidential information. Whilst we strive to protect the personal information we hold, we cannot assume final liability for their the security. Therefore, you transfer data to Kramer at your own risk.

The State Commissioner for Data Protection and Freedom of Information Baden-Württemberg
PO Box 102932
70173 Stuttgart

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or requests that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line. If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

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Information & Right of Objection, Data Protection Representative

Under the terms of current legislation, we are happy to comply with any request for information about the nature of your personal data held by us promptly and free of charge. Kramer reserve the right to supply this information electronically. In addition, according to the relevant legislation you have the right to demand that we correct, block access to or delete your personal data for the future, unless we are legally obliged to keep this information. If you have any further questions about the processing of your personal data please contact our Data Protection Representative directly. He will also be happy to assist you with any information requests, queries or complaints.

Information, blocking, deletion

As permitted by law, you have the right to be provided at any time with information free of charge about any of your personal data that is stored as well as its origin, the recipient and the purpose for which it has been processed. You also have the right to have this data corrected, blocked or deleted. You can contact us at any time using the address given in our legal notice if you have further questions on the topic of personal data.

Pfullendorf, April 2019

Data Protection Representative of Kramer-Werke GmbH
Uwe Borrs
Wacker Neuson Straße 1
88630 Pfullendorf Germany
Phone +49 89 7552 92 88 0